Terms & Conditions

Services Offered

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Balanced Stability provides curated in-home experience packages, subscription boxes, seasonal packages, and luxury setup services in select areas.

Our services include, but are not limited to:

• Subscription Boxes (Snack, Fitness, Self-Care, Home & Lifestyle, Seasonal Decor, Cooking, Couples, Pet, and Family Fun)

• Romance Packages and Setup Services

• Family Fun Packages

• Seasonal Packages (Mother’s Day, Summer BBQ, Poolside Experiences, etc.)

• Premium Cleaning and Home Refresh Services

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Booking, Subscriptions, and Payments

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• All services and subscription boxes must be booked or subscribed to through our website or approved channels.

• Subscription boxes are billed monthly and renew automatically unless canceled according to our Subscription Policy.

• Payment must be received at the time of booking or subscribing to confirm your service or box delivery.

• Customers are responsible for providing accurate delivery addresses, setup information, and access instructions.

• If your service includes alcohol, you must upload a valid government-issued ID at the time of booking. The name on the booking must match the name on the ID provided.

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Cancellation, Refund, and Rescheduling Policy

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For One-Time Packages:

• Full refund available if canceled at least 72 hours before your scheduled service time.

• No refunds for cancellations within 72 hours of the scheduled time or for no-shows.

• Rescheduling is permitted with no penalty if requested at least 48 hours before the scheduled service.

For Subscription Boxes:

• You may cancel your subscription at any time, but cancellations must be made at least 72 hours before your next billing date to avoid being charged for the upcoming box.

• Cancellations after billing has occurred will apply to the following month's box.

• Subscription box sales are final once a monthly payment has been processed; no refunds will be issued.

• If your box arrives damaged or missing items, you must contact us within 48 hours of delivery for resolution.

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Service Areas

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Balanced Stability currently services the following areas:

• Raymore, MO

• Belton, MO

• Harrisonville, MO

• Adrian, MO

• Archie, MO

• Lee’s Summit, MO

• Blue Springs, MO

• Pleasant Hill, MO

• Overland Park, KS

• Olathe, KS

• Lenexa, KS

• And close surrounding areas.

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Customers outside these areas must contact us prior to booking to confirm availability.

 

Customer Responsibilities

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• Customers must ensure that safe access is available at the time of delivery or setup.

• If alcoholic beverages are included in your service or package, you must be 21 years or older. A valid ID must be uploaded during booking, and the booking name must match the ID provided. No exceptions.

• Balanced Stability is not responsible for the misuse or handling of food, beverages, alcohol, or any materials after delivery.

• Customers are responsible for checking for allergies, sensitivities, and dietary needs before consuming any delivered items.

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Alcohol and Age Restrictions

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• Some packages may include wine, champagne, or cocktail ingredients.

• Customers must provide a valid ID at the time of booking for packages including alcohol.

• Proof of age verification may be required again at delivery.

• We are not responsible for overconsumption, misuse, or violations of local laws related to alcohol provided in our packages.

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Intellectual Property

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All content on the Balanced Stability website, including logos, text, graphics, photos, and designs, are the property of Balanced Stability and protected by intellectual property laws.

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You may not reproduce, distribute, modify, or create derivative works from any content without prior written permission.

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Limitation of Liability

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Balanced Stability will not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services, products, or website.

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While we aim to provide the highest quality experiences and products, we cannot guarantee specific outcomes, results, or experiences.

 

Changes to These Terms

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We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

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Any changes will be effective immediately upon posting on this page. Continued use of our services after changes constitutes acceptance of the updated Terms.

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Contact Us

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For any questions regarding these Terms and Conditions, please contact us at:

Balanced Stability
Email: support@balancedstability.com
Phone: 816-598-0772
Website: www.balancedstability.com