Privacy Policy

Effective Date: April 28, 2025

Balanced Stability ("we," "us," or "our") is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you use our website, book our services, or subscribe to our packages.

By using our services or website, you consent to the practices described in this policy.

Information We Collect

We collect the following types of information when you visit or use our website or services:

Personal Information:
Name, email address, phone number, delivery address, billing address, payment information, and ID verification (if applicable for certain packages).
Booking and Service Information:
Details related to your bookings, subscriptions, package selections, and communication preferences.
Technical Information:
Basic analytics such as your IP address, browser type, device information, and browsing behavior on our site (collected through cookies and tracking technologies).

How We Use Your Information

We use your information to:

Process bookings, payments, and subscriptions
Deliver subscription boxes and services
Communicate with you about your orders, appointments, or account
Send promotional emails if you opt-in to receive them
Improve our website, services, and customer experience
Meet legal and regulatory requirements

We will never sell or rent your personal information to third parties.

Sharing Your Information

We may share your information with trusted third parties, but only when necessary to:

Process payments (e.g., secure payment gateways)
Deliver products or services (e.g., delivery drivers, logistics companies)
Comply with legal obligations

All third parties are required to keep your information confidential and secure.

How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information, including encryption, secure payment processing, and access control systems.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

Access, update, or correct your personal information at any time
Request that we delete your personal information (subject to legal limitations)
Opt out of promotional emails by clicking "Unsubscribe" at the bottom of our emails

To exercise any of your rights, please contact us using the information below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

You can control the use of cookies through your browser settings.
Please note that disabling cookies may affect the functionality of our site.

Children's Privacy

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with a revised "Effective Date."
We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Balanced Stability
Email: support@balancedstability.com
Phone: 816-598-0772
Website: www.balancedstability.com